Contact a Consultant

Hotline: 800-2532627

At Al FANAR, we consider our clients to be our partners and most valuable assets. As such, we are committed to anticipating client pain points and providing great solutions. As per our company policy, all customer enquiries are answered in a prompt and professional manner by our experienced customer service staff, and all billings and collections are delivered promptly and accurately. As a result of our above-par customer service, we have continually received high ratings from customer satisfaction surveys.

As an Al FANAR client, you can expect:

A 24/7 call center equipped with the latest technology to ensure rapid response to any emergency or request for technical support. We are the only gas operations and maintenance service provider in the region with the capacity to immediately identify the caller’s location, allowing us to instantly dispatch the nearest maintenance team to the location.

Trained call center agents who are courteous, experienced and equipped to assist to guide clients through troubleshooting procedures in person or via the phone if a site visit is not required.

Prompt scheduling of your gas connections and disconnections through our call centers and coordinated site visits by our field personnel.

For further information you can email us at customercare@alfanargas.com.