We are excited to announce our new partnership with Genesys to transform customer service in the energy sector! By combining Al Fanar’s leadership in the UAE gas market with Genesys’ advanced AI contact center technology, we’re introducing seamless, omni-channel solutions designed to provide a truly personalized customer experience.
At Al Fanar, our mission goes beyond supplying the energy that powers lives; we are committed to delivering a customer experience that empowers our clients. By integrating Genesys ’ AI capabilities and omni-channel solutions, we are creating an environment where every customer interaction is personal, proactive, and impactful.
